Need
This public utility company, which serves nearly 415,000 customers, needed to replace their out-of-date email system with a newer, more robust solution.
Solution
Our GroupWise expert reviewed the existing messaging design and analyzed the client’s future needs. A plan was created to document the steps for a successful migration to GroupWise 6.5. C/D/H migrated the GroupWise system and delivered complete documentation on the entire process.
Assessment
“The upgrade that C/D/H provided went very smoothly with minimal down time. They resolved all issues we encountered calmly and quickly. Once the new GroupWise system was operational, I considered this to be the best contracting experience I have ever had. The documentation was the most comprehensive system, project, and operational information that I have ever seen. Impressive is an understatement.”
— Technology Supervisor, Memphis Light, Gas & Water