Case Studies

Vectren: UX Roadmap

Posted by Jeff Kinnelly on Oct 14, 2016 11:43:24 AM

Project Initiation

Vectren, a large regional electric and gas utility, needed to re-develop their field technician’s applications. C/D/H was engaged to help in the design of a new service workflow application, as well as outline a process for incorporating a user-centric process throughout other areas of application development. By demonstrating and educating our client about how user research and validation can be continuous activities, we aimed to drive better product development into the future.

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Topics: UX