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What you need to know to set up your company’s Project Management Office
Michael Blair
At C/D/H, we strive to achieve what we call “predictive excellence.”That’s our buzzword for assuring ourselves and our clients that we will deliver a quality product to our clients -- every time.
In the manufacturing world, this process is usually called “quality assurance.” If we were in that business, we would create systems that consistently produce widgets within a specific quality range. The model has been around for decades in other industries, too, and now we bring it to our consulting projects.
But we don’t manufacture widgets. It’s even safe to say we almost never produce the same product twice. Our clients need individualized services and products, and this makes it difficult to develop technical approaches which are repeatable and predictable.
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