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To Outsource or Not to Outsource…
As the world flattens (sorry, Thomas Friedman reference) the popularity of outsourcing increases. But there are many potential risks and hidden expenses which can substantially outweigh the benefits, so it is crucial for management to consider these risks when considering moving key IT functions to an outside provider.
In the manufacturing sector, the trend has been to outsource labor-intensive functions of the supply chain to China. In the service industry, the trend has been to outsource non-essential functions to India.
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