Privacy Policy

C/D/H Is Committed to Protecting Your Privacy

That is because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our Website. In this policy, "personal and account information" means your name, company name, account number, address, telephone number, and e-mail address plus any other information that personally identifies you, including your industry, the number of employees at your company, and purchase history, or would permit us to contact you, and "we" and "us" means C/D/H as well as its affiliated companies.

We reserve the right to modify this privacy policy from time to time; the effective date noted below will indicate the date that this policy was last updated. You should visit our Website periodically to review any changes.

How much information must I share?

The amount and type of information we collect from you depends on your activities and use of our Website. Below, we explain what information we collect.

When you browse our Website

  • IP address: We collect your IP address to measure our Website traffic and to help provide a relevant experience.
  • C/D/H Online Advertising: If you come to our Website after having visited a page that contained C/D/H online advertising, we may collect the location of the online advertising using transparent GIF files provided by a third party advertising server. The GIF files are used to identify cookies placed when you visited the page with our advertising and do not collect personal and account information.
  • Referral Website: If you come to our Website via a link, we collect the location of the link that referred you.
  • Browser type: We collect information about the browser you are using to help optimize our Website for visitors.
  • Movements through our Website: We keep track of pages you visit to help provide you with a more convenient experience.

When you e-mail product information to a friend or colleague through our Website

  • We collect your e-mail address and the e-mail address of the person to whom you are sending the product information.

When you communicate with us through our Website

  • We collect your e-mail address and the other information that you provide in order to respond to your communication.

When you enter contests, participate in surveys, or register for other activities on our Website

  • We collect your name, e-mail address and telephone number, and the other information that is required for entry or participation, which varies depending on the activity.

Is my personal or account information used for any other purpose?
We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy.

We may occasionally send you promotional or product information. If you do not wish to receive promotional or product information, you may opt out of future communications by following the instructions in the e-mail communication or contacting your account manager.

We may also analyze and act upon your personal and account information as part of our standard business practices. We occasionally purchase from third parties commercial information such as company size, number of employees and annual sales of other companies. We may use this commercial information along with your personal and account information to customize our offerings to you, as well as for our internal use.

In addition, to measure how we are doing and to better understand how we can improve our product or service offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and solicit your participation in research.

If you become our customer, we may send you updates on important information about our company and services.

Will my personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Your other personal and account information may be disclosed to third parties in limited circumstances. For example, we may share your personal and account information with our service providers and strategic partners and with suppliers and other entities involved in transactions you have initiated. We may disclose your personal and account information to respond to subpoenas, court orders, or other legal processes, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

How can I give you feedback or contact you?
Simply click here. Please note that messages become our property and, unless you direct otherwise, may be used by us for promotional purposes.

How can I correct inaccurate information?
To correct any information, please contact your account manager. If you do not know your account manager, simply click here or call 616-776-1600.

Version Date: 07/29/2015

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